Growth isn't making the operation bigger. It's making it deliver more.

ONKAI OPS finds the bottlenecks holding your company back and builds the right solution: automations, integrations, artificial intelligence and custom systems. Diagnosis first, technology second.

Online service in Brazil and Portugal Chat on WhatsApp

Before hiring more people, investing more or adding new tools, there's a more important question:

Is your company making the most of the structure it already has?

More structure doesn't fix bottlenecks.

A company can grow its team, traffic and tools… and still lose capacity every single day.

  • Repetitive tasks
  • Scattered information
  • Rework
  • Slow customer service
  • Processes that depend on one specific person

If the process is broken, adding structure may only add waste.

Before automating, this is what we do.

See how ONKAI analyzes your company, finds bottlenecks and builds the right solution, in six steps.

Step 1: First, we understand your company.

Before proposing any technology, we take a deep dive to understand how your company really works today.

We analyze

  • Sales
  • Customer service
  • Internal processes
  • Team
  • Tools in use
  • Data
  • Information flows
  • Manual and repetitive work

We don't start with the tool. We start with the problem.

Step 2: We map how your company works.

After the deep dive, we turn your operation into a clear picture: who does what, how long it takes and with which tools.

Input
Process
Process
Result

We map

  • Who runs each step
  • How long each process takes
  • Where activities start and end
  • Which tools are involved
  • Where dependencies exist
  • Where information gets lost
  • Where rework happens
  • Where delays and waste appear

What isn't mapped can hardly be optimized.

Step 3: We find where your company loses capacity.

With the processes mapped, we pinpoint what consumes time, money or operational capacity.

InputOutputReworkQueue building upBottleneck
0 tasks in the queue0 going back to reworkIllustrative simulation

With a bottleneck: tasks pile up before the narrow point and some of them go back to rework.

We look for

  • Repetitive tasks
  • Rework
  • Unnecessary manual processes
  • Customer service failures
  • Follow-up failures
  • Disconnected tools
  • Duplicated information
  • Too many steps
  • Dependence on specific people
  • Sales and operational bottlenecks

The right bottleneck reveals the right solution.

Step 4: Technology adapts to your company.

Not the other way around. Once we understand the bottlenecks, we design the best-fit solution for that operation, combining whatever it takes.

ONKAI

And when an off-the-shelf tool doesn't solve it, we build it.

Systems, integrations, automations and proprietary tools designed around your company's model, size and processes.

We can combine

  • Automations
  • Integrations
  • Artificial intelligence
  • AI agents
  • Internal systems
  • Dashboards
  • Sales tools
  • Custom workflows
  • Process improvements
  • Proprietary technology

Your company doesn't have to adapt to the tool. Technology should adapt to your operation.

Step 5: We show the impact. Then we make it happen.

Based on the diagnosis and the available data, we build a tailored proposal and estimate the potential impact of the improvements. Once approved, our team develops, integrates and implements.

Diagnosis
Estimated impact
Approval
Implementation

Indicators we can analyze

  • Work hours saved
  • Fewer manual tasks
  • Less rework
  • Productivity gains
  • Customer service capacity
  • Sales capacity
  • Operating costs
  • Predictability
  • Better use of the team

Estimates are built from the data and processes identified in each company.

Strategy becomes technology. Technology becomes process. Process becomes efficiency.

Step 6: It doesn't end when it goes live.

After implementation, we monitor how the solutions perform and keep finding opportunities to improve.

We monitor

  • Performance
  • How workflows run
  • Team adoption
  • Failures
  • New bottlenecks
  • Improvement opportunities
  • Needed adjustments
  • How the operation evolves

A company changes. The solution has to evolve with it.

Optimizing isn't “adding automation”.

It's improving how the company works, in this order:

  1. 01

    Eliminate

    Remove steps that add no value.

  2. 02

    Simplify

    Reduce complexity and rework.

  3. 03

    Integrate

    Get people, data and tools talking to each other.

  4. 04

    Automate

    Automate what truly should be automated.

Technology comes after the diagnosis. Not before.

When the process improves, capacity grows.

Before

  • More manual tasks
  • More rework
  • More dependence on the team
  • Scattered information
  • Slower responses
  • Little visibility into data

After

  • Fewer repetitive tasks
  • Simpler processes
  • More capacity with the same structure
  • Integrated information
  • Faster responses
  • More predictability

Efficiency creates room to grow.

What we can build for you.

We don't sell a fixed package. We combine whatever the diagnosis shows your operation needs.

Automations

Your team repeats the same tasks every day: copying data, sending messages, updating spreadsheets.

We automate what truly should be automated and keep human decisions where they matter.

  • Operational routines
  • Automatic follow-up
  • Notifications
  • Approval workflows

Integrations

Information scattered across tools creates rework, duplicated data and decisions made in the dark.

We connect systems, spreadsheets, CRM and service channels so information flows on its own.

  • APIs and webhooks
  • CRM
  • Spreadsheets
  • WhatsApp and Telegram

Artificial intelligence and agents

Customer service, lead qualification and content production depend on people doing predictable tasks.

We apply AI and agents where they truly free up time, with clear rules and supervision.

  • Service agents
  • Lead qualification
  • AI content
  • Data analysis

Internal systems and dashboards

Generic tools force your team to adapt the process to the software, not the other way around.

We build systems and dashboards around your company's real workflow. When nothing off the shelf works, we build from scratch.

  • Internal systems
  • Dashboards
  • Portals
  • Proprietary technology

Sales operations and tracking

Unanswered leads, forgotten follow-ups and sales with no idea which ad they came from.

We set up funnels, sales tracking and sales workflows that don't let opportunities slip away.

  • Sales funnels
  • Sales tracking
  • Ad attribution
  • Follow-up

Websites and digital presence

Your company delivers more than its current website shows.

We create clear, fast websites and landing pages built to start qualified conversations.

  • Company websites
  • Landing pages
  • Lead capture pages
  • CRM integration

Who we are. Three partners, one operation.

Strategy, engineering and technology at the same table, from diagnosis to the solution's evolution.

Diego Higoshi

26 years old

Co-founder

Head of Strategy

Diego Higoshi, co-founder and Head of Strategy at ONKAI OPS

Over 7 years of experience in digital marketing, online sales and entrepreneurship.

Specialist in diagnosing bottlenecks, structuring funnels and building simpler, more efficient and scalable operations.

+R$10 million
in additional profit generated for companies
  • Strategy
  • Funnels
  • Sales
  • Growth
  • AI
  • Automation

João Barreto

27 years old

Co-founder

Head of Engineering & Automation

João Barreto, co-founder and Head of Engineering & Automation at ONKAI OPS

Developer and technology professional focused on automation, web development and building practical solutions to optimize processes.

Education

  • Systems Analysis
  • Full-Stack Development

Experience

  • Applications
  • Automations
  • Internal systems
  • API integration
  • Productivity
  • Process optimization

Stack

  • JavaScript
  • TypeScript
  • Python
  • Java / Spring
  • Google Apps Script
  • APIs
  • Linux

Lucas Ludwig

32 years old

Co-founder

Head of Technology

Lucas Ludwig, co-founder and Head of Technology at ONKAI OPS

Specialist in building platforms, systems and automations using artificial intelligence.

In 2 years, he single-handedly built 3 complete platforms and over 100,000 lines of code, working across architecture, tracking, payments, dashboards and integrations.

+100k
lines of code
3 platforms
fully developed

Stack

  • Next.js
  • React
  • TypeScript
  • Node.js
  • Python
  • PostgreSQL
  • Supabase
  • Stripe
  • AI
  • Systems
  • Tracking
  • Integrations
  • Automation

Before growing your operation, answer this.

Five questions to find out whether your company's problem is a lack of structure or too much waste.

  1. Does your team repeat tasks that could be eliminated or automated?

  2. Is important information scattered across several tools?

  3. Does any process stop completely when a specific person isn't available?

  4. Do leads or customers go unanswered or without follow-up?

  5. Is it hard to know exactly where your company loses time or money?

If you answered “yes” to any of them, your next step may not be growing your structure. It may be optimizing the one you already have.

Questions before getting started.

Didn't find yours? Ask us directly on WhatsApp.

Yes. The initial diagnosis is free and helps us understand your company's situation before any proposal. Requesting it doesn't commit you to anything.

No. That's what the diagnosis is for: you explain how your company works today, and we identify where the bottleneck is and what's really worth changing.

We work online with companies in Brazil and Portugal.

It depends on the process. First we assess rules, exceptions, risks and impact. Sometimes it makes sense to automate almost everything; in other cases, the best result comes from removing steps, simplifying and automating only what's repetitive, keeping human decisions where they matter.

Whenever possible, yes. When tools offer APIs, webhooks or integrations, we build on what you already have instead of replacing everything. When no off-the-shelf tool solves it, we build the solution.

They depend on scope, complexity, integrations and the support needed. After the diagnosis, we present a proposal with scope, estimated impact, investment and timeline before any development.

We monitor performance, workflows, team adoption and new bottlenecks, and make the necessary adjustments. A company changes, and the solution has to evolve with it.

Your next growth may be inside the company you already have.

Request your free diagnosis directly on WhatsApp. You don't need to arrive with the solution: tell us how things work today and where they get stuck.

  1. Diagnosis
  2. Bottlenecks
  3. Processes
  4. Solution
  5. Implementation

Less waste. More capacity. More results.

Free diagnosis